Helping you breathe
Choosing services with St. Joseph’s ProResp provides you with the comfort of knowing that when you leave the hospital, you can bring the highest quality care home with you.
Integrated care, from hospital to home
The St. Jospeph’s ProResp partnership is a joint venture between St. Joseph’s Healthcare Hamilton and ProResp, Ontario’s largest community respiratory therapy provider.
This partnership ensures that before you leave the hospital your home care respiratory therapists are working in collaboration with your hospital’s team to get you home and help keep you there.
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When Olga was admitted to the hospital for a lung exacerbation, she was told that the only way that she could be discharged was with home oxygen support. “I said great,” Olga told us. “I was so ready to get back home and eat something other than turkey roll and white rice. I would have said yes to anything!”
Thanks to a joint venture between St. Joseph’s Healthcare Hamilton and ProResp, Olga was introduced to her ProResp team in hospital, providing a seamless and worry-free transition from hospital to home.
When Olga got home that day, Jimmy from ProResp was already there—waiting for her. That was three years ago, and over the years Olga and Jim have developed quite the bond.
“Jimmy is wonderful,” Olga said. “He calls me every Thursday just to check in and see if there is anything I need, and then he usually makes his delivery that same day or first thing Friday morning and we have a nice chat.”
Olga told us that the oxygen hasn’t just given her a new friend—it has given her back the ability to go places and do things, and that this has been so valuable.
Olga also told us about a time when Jimmy went above and beyond to make sure she was cared for. “One year, Jimmy found out I was going to be alone for Christmas, so after his celebrations were over, he stopped by with leftovers for me from his mom’s place. Just to be thought of like that, to have someone remember me on Christmas day… after he left, I was in tears,” recalled Olga.
Why a partnership?
The support you get at home is as important as the care you receive in your community hospital. That is why the St. Joseph’s ProResp partnership constantly measures the care we deliver and reports patient satisfaction to St. Joseph’s Healthcare Hamilton leadership and ProResp. With the joint oversight of St. Joseph’s Healthcare Hamilton and ProResp, you can be confident you are getting the best care, getting you back to doing what you love.
What are the benefits?
Patients who choose St. Joseph’s ProResp tend to spend less time in hospital, because their care team can be confident they will get the support they need at home. Research shows those with COPD are less likely to be readmitted to hospital within 30 days, because their needs are being met at home by a team that works closely with your community hospital. St. Joseph’s ProResp is an innovative service provider that gives patients access to all current technology and equipment in delivering respiratory therapy.
How does it work?
St. Joseph’s ProResp is a patient-centred partnership between St. Joseph’s Healthcare Hamilton and ProResp, an Ontario-owned provider of community respiratory therapy.
The partnership helps strengthen health care in your community using a patient-first approach.
This integrated care model allows St. Joseph’s Healthcare Hamilton’s frontline caregivers and management to work directly with ProResp’s frontline caregivers and management to ensure you get the best care possible.
Our teams regularly measure patient satisfaction and performance and report this information back to senior management of the hospital and ProResp.
Patient and family choice is paramount in selecting the community respiratory therapy provider you want to be served by. Patient surveys and feedback consistently show those who choose the St. Joseph’s ProResp partnership are glad they did
Have a question or want to learn more about a ProResp partnership? Click to fill out the form and we will get back to you.